If you claim from Eastbourne Borough Council, the full roll out was in October 2017
We are asking Eastbourne Housing tenants to let us know they are ready by completing this short form.
Are you ready for Universal Credit?
Once you let us know you are ready for Universal Credit we will know to stop sending you reminder information.
Help setting up a bank account
If you have found it hard getting a bank account you can contact the East Sussex Credit Union. You can do this by phoning 0300 303 3188 or visiting www.eastsussexcu.org.uk
Help with making a claim
If you are eligible for Universal Credit and you need to make a claim Jobcentre Plus in Eastbourne can help you with this. To book an appointment call 0845 604 3719
Help with getting online
You can get online free of charge at most libraries. You can also ask the library for help with using the internet and setting up an email address by booking a session with a Computer Buddy.
You can do this by visiting Booking a library computer – eastsussex.gov.uk
How the council can help
The council will be holding daily drop-in advice sessions at their office at 1 Grove Road from 10am to 2pm, Monday to Friday. Please come and speak to us if you have any questions. You do not need to book for these sessions.
Other help available
East Sussex benefits helpline - for advice about benefits including how Universal Credit could affect you.
Call: 0333 344 0681
Universal Credit Helpline - to request an advance payment. It can take up to 6 weeks to get your first payment so this could tie you over until then. You will need to pay back this loan.
Call: 0345 600 0723
Text: 0345 600 0743
Eastbourne Citizens Advice Bureau give lots of useful information on their website including a list of what you need before you can apply and a fact sheet on preparing for your first Universal Credit interview.
Call: 03444 111444
Discretionary East Sussex Support Scheme - crisis support.
Call: 0300 3309494