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Assisted collection

Assisted waste and recycling collections are available for residents who have difficulty placing their containers at the boundary of their property.

Request, change or end an assisted collection within the Lewes district:

Start now

Request, change or end an assisted collection within the Eastbourne borough:

Start now

Eligibility is based on a case-by-case basis but may be available because:

  • you are elderly or disabled
  • you have had a recent operation
  • you have a property specific issue. 
Checks may be carried out to ensure that we only provide this service to residents who need it.


The service is only provided if no one in your household is able to place or retrieve wheelie bins or boxes from your property boundary. We will arrange to collect and return the containers from an agreed and convenient location. New requests for the assisted collection service may take up to 10 working days to action.