Service announcement

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Get involved in your neighbourhood

The information below outlines the ways to get involved in your community if you are a Lewes tenant. For Eastbourne Homes tenants you can find out about ways to get involved in your community on the Area panels page.

We have eight tenants and residents associations (TRA’s)  across the Lewes district council area. Most TRA’s cover a local area and meet between four and 12 times a year. As well as discussing housing issues TRA’s look at other local issues such as improving road safety, tackling anti-social behaviour and running community activities.

TRA’s will consult with their local community via surveys and work with other agencies in order to achieve their goals. TRA’s are encouraged to develop Action Plans to help them set achievable outcomes and to prioritise their activities.

Every three years we work with TRA’s to develop a Tenant Participation Community Development Plan, setting out the main goals and aspirations for each TRA. To help TRA’s in their day to day running we provide a TRA handbook with information on committee roles, access to services etc. 

Find out more:

If you don’t have a local TRA in your area you can apply to become a Community Reporter. This would involve you taking photos of any local issues you come across and uploading details onto our Housing Facebook page. If the issues need investigating we will do that and report back on any action taken via our Facebook page. 

Tell us how we can improve the area you live in

Every year we have a budget to carry out environmental improvements around the district.

The budget is spent on large projects such as landscaping communal gardens, and smaller projects such as extra flower beds or trees, additional seating areas or more lighting.

You can make a suggestion to improve your area, either:

  • Talk to your local tenants and residents association (TRA) and then send us an online form, or
  • Talk to your Area Housing Officer (or your Scheme Manager, if you live in a sheltered scheme) and ask them to submit a bid
Complete the online form to make  suggestion to improve your area.


Start now


Check with neighbours first to see if they support your bid. Any suggestions for large projects may also need to be looked at by our Engineers or Parks and Gardens team, to make sure it is possible to do what you have asked for.

Bids need to be with us by the end of February. You can only send one idea per form. If you require hanging baskets for a block of flats and a bench for your communal garden, you should submit two separate forms. We will let you know we have received your bid within 2 weeks.

Each March, we talk to TOLD to agree which projects are to be funded. We will let you know during April if your bid has been successful.

If successful, your project will be carried out within 12 months. Some take longer than others to do because they might need planning consent, and planting can only be done at the right time of year.

If you live in one of our sheltered schemes you can take part in meetings with housing staff every six months. These meetings are held in your communal lounge, or at the nearest meeting venue to you.  The meetings talk about any issues that affect your scheme. At the end of each meeting you can do a “walkabout” of the scheme with your Area Housing Officer to point out any areas of concern.  

To help you get involved we pay your costs, offer training, and provide access to services and assistance from Tenant Participation staff. Grants can be given to tenants and residents associations that hold a bank account. The grant is to cover running expenses such as

  • stationery

  • phone calls
  • refreshments for meetings
  • venue hire

If you would like to apply for a grant on behalf of your TRA please contact us.