If you are homeless, or in danger of becoming homeless, please contact us without delay.
We will discuss your situation with you and offer advice based on your situation. Each homelessness applicant will be interviewed by a homelessness officer and their case will be individually assessed. We are unable to offer help to everyone as we are only able to grant help to those whose circumstances fit into our eligibility criteria.
We aim to assess your application as quickly as we can. Sometimes there are delays that are out of our control, for instance, if we are waiting for a response from someone who is supporting you.
We encourage all applicants to continue to look for a home with help from external agencies. If you are successful in finding a suitable home, we may be able to offer some financial assistance, such as Discretionary Housing Payments (DHP). You will need to show you have been unable to secure the money to go into the new property (rent in advance and/or deposit) from any other lender, such as the Department for Work and Pensions if you are claiming benefits.
Who we can help
- You must be habitually resident within the UK - this means that you have a legal right to be in the UK (including the Channel Islands, Republic of Ireland and Isle of Man) and that your intention is to live in the UK
- You must be homeless or threatened with homelessness within 28 days - this means you cannot have any place of residence where you are entitled to (or able to) occupy
- You have a priority need - this means that you, or a member or your family, have a priority need. Such as: living with a dependent (a child), being pregnant, or being vulnerable due to age or illness
- You must not be intentionally homeless - this means you are currently homeless because of an action you have deliberately done (or failed to do). An example is being evicted because you failed to pay rent
- You must have a local connection with Eastbourne or Lewes (or have no local connection with any other council) - this means your household must have lived in the area, have a permanent job in the area or require support from family members in the area
You can download further details about these criteria for each council in the documents below.