Function Level 2
Heating and housing benefits
Service Name
Overdue housing repairs - discretionary allowance
Records Description
Records relating to the management of processes to allow the payment of a discretionary allowance to tenants where it has not been possible to carry out essential repairs to their home or to communal areas around their home within a reasonable or agreed timeframe.
Contains Special Information?
No
Contains Personal Information?
No
Impact Level
Not protectively marked
Legal or Business Requirement?
No
Start Event
Date process changes
