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Unique ID
287
Function Level 2
Complaints and compliments
Service Name
Complaints procedure
Records Description
All records relating to complaints about services dealt with as business as usual
Service ID
353
Contains Special Information?
No
Contains Personal Information?
Yes
Impact Level
Official
Legal or Business Requirement?
No
Retain Permanently
No
Start Event
Year records created
Retention Period Years
3
Retention Period Months
0