Cookie Settings
We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive cookies from our website. See our cookie policy for more information on cookies and how to manage them.
Some of the elements on this page require cookies to function correctly.
Unique ID
288
Function Level 2
Complaints and compliments
Service Name
Complaints procedure
Records Description
All records relating to complaints referred to the Local Government Ombudsman
Service ID
353
Contains Special Information?
No
Contains Personal Information?
Yes
Impact Level
Official
Legal or Business Requirement?
No
Retain Permanently
No
Start Event
Date complaint resolved
Retention Period Years
10
Retention Period Months
0