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Unique ID
288
Function Level 2
Complaints and compliments
Service Name
Complaints procedure
Records Description
All records relating to complaints referred to the Local Government Ombudsman
Service ID
353
Contains Special Information?
No
Contains Personal Information?
Yes
Impact Level
Official
Legal or Business Requirement?
No
Retain Permanently
No
Start Event
Date complaint resolved
Retention Period Years
10
Retention Period Months
0