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Unique ID
1735
Function Level 2
Complaints and compliments
Service Name
Complaints procedure
Records Description
Records relating to the processes to support the provision of a complaints process
Service ID
353
Contains Special Information?
No
Contains Personal Information?
No
Impact Level
Not protectively marked
Legal or Business Requirement?
No
Retain Permanently
No
Start Event
Date processes change
Retention Period Years
6
Retention Period Months
0