Cookie Settings
We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive cookies from our website. See our cookie policy for more information on cookies and how to manage them.
Some of the elements on this page require cookies to function correctly. You are not currently accepting cookies from this site. As a result, some of the elements on this page may not behave as you might expect.

Coronavirus: Read the latest updates if you need help, advice or information from the councils on Coronavirus (COVID-19).

Unique ID
599
Function Level 2
Complaints and compliments
Service Name
Customer satisfaction surveys
Records Description
All records relating to the creation and analysis of customer satisfaction surveys
Service ID
653
Contains Special Information?
No
Contains Personal Information?
Yes
Impact Level
Official
Legal or Business Requirement?
No
Retain Permanently
No
Start Event
Year records created
Retention Period Years
3
Retention Period Months
0