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Unique ID
1456
Function Level 2
Complaints and compliments
Service Name
Feedback and suggestions
Records Description
Comments received via social media sites, where the comments/complaints have been referred on to the relevant department within the Council
Service ID
1536
Contains Special Information?
No
Contains Personal Information?
Yes
Impact Level
Official
Legal or Business Requirement?
No
Retain Permanently
No
Start Event
Year comment received
Retention Period Years
1
Retention Period Months
0