Data retention, storage and disposal

Records and information are vital to the effective operation of the council. Records are the basis on which decisions are made, services provided and policies developed. A record can be on paper, digital or a physical object.

The councils are required to retain certain data, usually for a specified amount of time. However, we should not retain data (especially personal data) for longer than we need it. Retaining data too long can be unlawful, expose us to risk as well as be a cost to the council.

The Data Retention, Storage and Disposal Policy sets out the councils’ guiding principles on data management, reflecting the legal and commercial framework in which we operate.  The Retention and Disposal Schedule lists the types of record or information the councils hold and how long we should keep them. It will help you understand retention periods for different categories of personal data.

Items In This Category

Retention and disposal schedule

Unique IDService NameRecords DescriptionService ID
99Housing evictionsCase files relating to service of s.25 s.27 and other Notices to quit117
100Late tenancy arrearsAll records relating to the repayment to late tenancy arrears119
101Housing rentAll records relating to deposits paid for housing120
102Housing rentDocumentation relating to the notification and enforcement of breaches of council tenancy...120
103Communal heating chargeAll records relating to the allocation and collection of communal heating charges122
104Home contents insuranceAll records relating to the provision of home contents insurance schemes to council tenants123
105Housing insurance claimsAll records relating to the management of housing insurance claims124
106Demolitions - alternative housingAll records relating to the demolition of property and the offer to tenants of alternative...125
1047Sports ground safety certificateAll records relating to safety at sports grounds records1256
107Demolitions - disturbance allowanceAll records relating to disturbance allowance paid to tenants in council property when nearby...126