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Data retention, storage and disposal

Records and information are vital to the effective operation of the council. Records are the basis on which decisions are made, services provided and policies developed. A record can be on paper, digital or a physical object.

The councils are required to retain certain data, usually for a specified amount of time. However, we should not retain data (especially personal data) for longer than we need it. Retaining data too long can be unlawful, expose us to risk as well as be a cost to the council.

The Data Retention, Storage and Disposal Policy sets out the councils’ guiding principles on data management, reflecting the legal and commercial framework in which we operate.  The Retention and Disposal Schedule lists the types of record or information the councils hold and how long we should keep them. It will help you understand retention periods for different categories of personal data.

Items In This Category

Retention and disposal schedule

Unique IDService NameRecords DescriptionService ID
114Emergency out of hours housing repairsAll records relating to housing repairs, renovation major works and planned maintenance relating to...139
1140Burglar alarm keyholder registrationAll records relating to the registration of keyholder details with the council in order to ensure...1600
115Communal housing repairsAll records relating to repairs made to communal areas within council accommodation140
1151Surface water management plansAll records relating to the creation, implementation and maintenance of Surface Water Management...1611
1152Flood preventionAll records relating to works carried out to reduce the likelihood of flooding in areas considered...1612
1153Sustainable drainage systemsAll records relating to the regulation and maintenance of Sustainable Drainages Systems (SUDS)1613
1156Private landlord supportAll records relating to the provision of information and support to anyone who is providing...1616
1157Mortgage referencesAll records relating to the provision of references to a mortgage lender for tenants wishing to...1617
1158Business centresAll records relating to the provision of office and industrial business space for rent to...1618
1159Staff - accommodationAll records relating to the process for ending a tenancy of an allocated home1718