Garden waste collections in Eastbourne
From 1 April 2018 the Eastbourne fortnightly garden waste collections became a paid service, costing £52 per bin per year.
To join the chargeable service please sign up using the 'start now' button above. You can sign up for the service by this date you can join at any time, however the service will still cost £52 per bin with an annual renewal date of 1 April.
We will continue to collect garden waste fortnightly and collection dates for existing customers will stay the same. There will be no collections for two weeks over the Christmas period.
Frequently asked questions
Why are you starting to charge for this service?
We have had to make this change to protect essential front line services in the face of reductions to the council’s funding from central government. By becoming a paid service it means that in the future only customers of the service fund it, rather than it being funded by council tax.
Can I have more than one garden waste bin?
Yes you can, however please note the cost per bin is £52.
Can I share a garden waste bin with a neighbour?
Yes you can, though the bin would need to be registered to a single property.
How will you know I have paid for the service?
We will send you a permit to stick on your garden waste bin. This will include your address and not your name. Please follow the instructions on the back of the sticker to affix it to your bin. The sticker needs to be clearly visible to be sure that the collection teams will see it and empty the bin.
What happens if I move home?
If you move to a different part of Eastbourne please take your bin with you and let us know so we can update your records to make sure your collections continue. If you move out of Eastbourne we are unable to offer a refund.
Can I pay monthly?
We are only able to accept payment for the fee of £52 per bin.
Can I join the service part way through the year?
You can join at any time however the service will cost £52 with annual renewals each April.
What should I do if I don't want to take up the paid service?
If you currently receive garden waste collections and you don’t want to receive the service after April 2018 you do not need to do anything. We will not take your garden waste bin away unless you ask us to. Please note, if you ask us to take your bin away it must be empty.
If you do not want to sign up for the service now but would like us to add you to our garden waste mailing list please sign up to our ‘Keep Me Posted’ service:
Keep me posted
Can I request an assisted collection for my garden waste?
You can request an assisted collection at any time here:
What happens if my garden waste bin goes missing?
Please report this to us and we will arrange a replacement bin as soon as we can.
Request a replacement bin
What can I put in my garden waste bin?
We can collect loose organic waste such as:
- Grass cuttings
- Wood chippings
- Hedge trimmings
- Plant and flower cuttings
- Branches (up to 10cm/4" diameter)
- Small vegetarian domestic pet bedding (straw, sawdust and hay only)
What can't go in my garden waste bin?
- Food waste
- Plastics, such as plant pots and bags
- Soil, turf and rubble
- Cat litter and dog waste
- Treated or painted wood
- Japanese knotweed
- Put your bin at the boundary of your property by 7am on your collection day
- Report a missed collection by 5pm the following working day
- All garden waste should be put into your brown bin loose, without plastic bags or sacks
- If crews are unable to gain access due to road works, parked cars or adverse weather, they will try to return as soon as possible. Please leave your bin out until it is emptied. During periods of extreme weather, please check our website for updates on your collections.