We fully understand how worried our residents are at this unprecedented time and so it is more important than ever to keep people informed about the council’s plans.
Our priorities are the maintenance of frontline services across Eastbourne and the Lewes district, and the wellbeing of our residents and staff. We support many vulnerable people and are doing everything possible to ensure they continue to receive help at this difficult time. We are also in regular liaison with the voluntary sector to look at how best to support their work in Lewes district and Eastbourne.
We have implemented robust business continuity plans across all areas to minimise interruptions to normal services. Clearly, we are in unprecedented times and it is inevitable that there will be a reduced level of activity by council officers in some areas.
Our reception areas remain open, but in accordance with government advice about social distancing, we are encouraging residents to contact the council through this website and via email wherever possible.
The council’s customer contact centre is also fully operational, and staff are answering enquiries during normal office hours – 9am to 5pm.
We are adhering to all the latest advice from the government and Public Health England to minimise the risks associated with the Covid-19 virus.
All our residents are reminded to follow the government’s advice about social distancing, the need for regular and thorough hand washing and to self-isolate if you have any of the coronavirus symptoms.
We have set out below the adjustments to services at this time:
- There will be no collections of bulky waste at this time e.g. appliances such fridges and washing machines and furniture.
Updated 30 April 2020: bulky waste collections will be available to book again from 05 May 2020.
- The Congress Theatre and Devonshire Park Theatre are now closed until further notice.
- In Lewes, all planning and licensing meetings are postponed until the government announces new measures and we have the technology to conduct the meetings remotely, and we are working on the necessary systems to do this. All non-decision making committees will be postponed. Cabinet councillors will meet remotely to debate the Cabinet agenda prior to the Leader of the Council signing off any decisions.
- In Eastbourne, all public council meetings are now cancelled until further notice. Where decisions are required during this period, the council’s executive powers will be employed by the Leader of Eastbourne Borough Council. If any planning or licensing decision is required, the chief executive’s urgency powers will be exercised.
- Information for businesses about emergency support can be linked to via this website.
There is more information available on the government website - www.gov.uk - where you will find information from Public Health England and details of support for workers, businesses and benefit claimants.
Published 18 March 2020