Hospitality Premises

We are preparing for the next steps of the roadmap out of lockdown on 17 May and 21 June 2021. The Council is here to support you and your business with help and advice on trading safely and legally. 

This page can help you with information on:

  • how you can reopen indoors safely
  • protecting yourself, your staff and customers
  • what to do should there be an outbreak of COVID-19 at your business.

Useful information for your reference can be found on the visitbritain website

A pre-opening checklist is available to support businesses is available to download and print off on our Licensing and Environmental Health page.

Our licensing team can answer any questions as you get your business ready for the next stages of the roadmap - email

Full details of the guidelines have not yet been circulated by the government, however the steps in the roadmap out of lockdown are as follows:

  • Outdoors, most social contact rules will be lifted - although gatherings of over 30 people will remain illegal
  • Indoor areas of hospitality venues will reopen. As outdoors, table service will be required
  • Indoor entertainment venues such as cinemas and soft play areas, the rest of the accommodation sector, and indoor adult group sports and exercise classes will also reopen
  • Indoor as well as outdoor attractions will also reopen at premises which have previously only been permitted to open their outdoor sections (such as zoos and theme parks)
  • Larger performances and sporting events in indoor venues with a capacity of 1,000 people or half-full (whichever is lower) will also be allowed, as will those in outdoor venues with a capacity of 4000 people or half-full (whichever is lower)
  • In the largest outdoor seated venues where crowds can spread out, up to 10,000 people will be able to attend (or a quarter-full, whichever is lower)
  • Up to 30 people will be able to attend weddings, receptions and wakes, as well as funerals. Other life events that will be permitted include bar mitzvahs and christenings

Full details of the guidelines have not yet been circulated by the government, however the steps in the roadmap out of lockdown are as follows and are not expected to take place earlier than the 21 June 2021:

  • It is hoped all legal limits on social contact can be removed.
  • We hope to reopen nightclubs, and lift restrictions on large events and performances.
  • This will also guide decisions on whether all limits can be removed on weddings and other life events. 

The requirement for some premises to collect and store contact details for all persons over 16 entering the premise will remain in place after the 17 of May. It is a requirement to display QR codes at all points of entry to the premise, these can be created at

The following steps need to be taken by you to ensure that events can go ahead safely:

  • Determining maximum audience numbers consistent with social distancing outside and within venues and other safety considerations
  • Preventing entertainment, such as broadcasts, that is likely to encourage audience behaviours increasing transmission risk. For example, loud background music, communal dancing, group singing or chanting
  • Reconfiguring indoor entertainment spaces to ensure customers are seated rather than standing
  • Please note that if appropriate, the government has powers to close venues hosting large gatherings or prohibit certain events (or types of event) from taking place.

Pavement licenses:

Please visit to pour pavement licensing page for information on applying for a pavement license. 

Licensing information, advice and changes

  1. For those premises intending to open as a food business please ensure you are registered with the local authority.
  2. Last year the government in support of businesses announced various measures which included changes to planning for pavement licences for the summer of 2021, this has now been extended for a further 12 months until September 2022 making it easier for pubs, restaurants and cafes to continue to make al fresco dining a reality with outside seating, tables and street stalls to serve food and drinks. 
  3. Popular outdoor events like summer fairs, car-boot sales, and markets, are also encouraged without the need for planning permission and the days allowed for Temporary events has been increased from 28 days to 56 until 31st December 2021. 
  4. The automatic right to provide takeaways and conduct deliveries was created at the start of the pandemic and will continue, as will the right for pubs to have marquees and awnings without planning permission for up to two months. These conditions will apply until March 2022. 
  5. A new temporary right, extended to March 2022 allows local authorities, either by themselves or by others on their behalf, to use land to hold a market without having to apply for planning permission. 

For the latest guidance for businesses and employers on Coronavirus (Covid-19) visit the guidance on the website 

The website provides guidance on a range of topics such as:

  • Review your COVID-19 risk assessment and update it, and share it with all your staff. 
  • Increase how often you clean surfaces, especially those that are being touched a lot. Ask your staff, visitors or contractors to use hand sanitiser and wash their hands frequently.
  • Require your customers and visitors to wear face coverings where required to do so by law. Some exemptions apply.
  • Ensure everyone is social distancing.  Employ an effective queueing system for customers. Display signage and introduce one-way systems that people can follow
  • Large signs and further information to support businesses is available to download and print off on our Licensing and Environmental Health page.

  • Have in place NHS Test and Trace by displaying QR code and manual recording which should be kept for 21 days See above for more information).
  • Monitor for people with coronavirus symptoms away. If a staff member (or someone in their household), a visitor has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating.
  • You should prepare for the possibility of an outbreak at your business so that you know how to act promptly and appropriately.  

You should prepare for the possibility of an outbreak at your business so that you know how to act promptly and appropriately.  COVID-19 early outbreak management Action Cards are available for different types of businesses at coronavirusresources

Businesses opening should continue to protect themselves, their staff and their customers during the pandemic with the following actions: 

  1. if someone becomes unwell in the workplace with a new, continuous cough or a high temperature, they should be sent home and advised to follow the advice to stay at home
  2. employees should be reminded to wash their hands for 20 seconds more frequently and catch coughs and sneezes in tissues
  3. frequently clean and disinfect objects and surfaces that are touched regularly, using your standard cleaning products.
  4. employers should use their discretion concerning the need for medical evidence for certification for employees who are unwell. This will allow GPs to focus on their patients
  5. if evidence is required by an employer, those with symptoms of coronavirus can get an isolation note from NHS 111 online, and those who live with someone that has symptoms can get a note from the NHS website.
  6. employees from defined vulnerable groups should be strongly advised and supported to stay at home and work from there if possible

As a business or self-employed person, you have a number of duties under health and safety legislation to anyone that might be affected by your business activities regardless of whether or not they are employed by you. If you fail to operate your business in such a way that promotes social distancing, you may also face enforcement action under Health and Safety legislation. See for Occupational Health and Safety Guidance.

You are strongly advised to read the government advice on Coronavirus. Further information, advice and guidance can be found on the Councils website  

Our licensing team is on-hand to answer any questions as you get ready for the next stages of the roadmap - email