Request support for vulnerable residents

Lewes District and Eastbourne Borough Councils are working in collaboration with partner organisations, voluntary and community groups. Our aim is to support those who are vulnerable and isolated who may require additional support during the Covid-19 (coronavirus) outbreak. 

A Covid-19 (coronavirus) community hubhas now been set up to support members of our community who are vulnerable and isolated to provide them with the support they need to allow them to stay at home. If you are classified as "extremely vulnerable" under the government's definition, please register at

To enable us to provide timely support to those members of our community most in need, we are prioritising those who have an imminent or urgent need for assistance. Please consider if your request for support falls into this category. If it does not, we ask that you contact us online or by phone nearer to the time the support is needed.

Please complete our online form below.

Other ways to request support

If you need to contact the council to request support, please phone our Covid-19 community hubs. The support numbers are:

  • Lewes district: 01273 099956
  • Eastbourne: 01323 679722

These lines are open 8.30am to 5pm, Monday to Friday. 

Online forms will also be processed during these hours.

There are five hubs, one in each part of the county. They are usually open during working hours, 9am to 5pm, although this will vary slightly from hub to hub. You can reach each hub online or by phone.


Website:  Hastings Borough Council
Phone: 01424 451019


Website:  Rother District Council
Phone: 01424 787000 (option 4)


Website:  Wealden District Council
Phone: 01323 443322

Data Protection

For information and your rights on how the councils use your personal information, please visit our privacy notice.

Fuel Voucher Scheme

Your Energy Sussex has joined forces with Citizens Advice to help vulnerable residents struggling to meet their fuel costs.

For details on how to apply visit the Fuel Voucher page