Test and Trace support payment

Those who test positive for COVID-19, or have been identified by NHS Test and Trace because they have been in close contact with someone who has tested positive, will be required to self-isolate. Self-isolation is critical in helping to stop the spread of coronavirus.

Test and Trace support payments of £500 are available to help ensure that people on low incomes can self-isolate when they test positive or are identified as a contact.

You must have been advised to isolate on or after the 28 September 2020 in order to be eligible for the payment. You can download our Privacy Notice here (PDF, 450Kb).

To be eligible for the Track and Trace support payment you must:

  • have been asked to self-isolate (on or after 28 September) by NHS Test and Trace either because you have  tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • be employed or self-employed
  • be unable to work from home and will lose income as a result
  • be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit

The payment will be made in one lump sum and will be subject to Income Tax.

In order to apply you will need to provide the following evidence:

  • A notification from NHS Test & Trace asking you to self-isolate (including your unique ID number)
  • A bank statement
  • Proof of employment, or if you are self-employed, self-employment assessment returns, trading income and proof that you cannot work from home and will lose income as a result.

You will not qualify for a payment if your income is lower than normal because you have been furloughed. The Test and Trace Payment is for people facing a reduction in income because they cannot work while self-isolating.

Local residents, who are eligible for a test and trace support payment, can apply here. Details on the support scheme can be downloaded below.

Test and trace support payment

You can find out additional information about the test and trace process on the NHS Test and Trace webpage.

If you receive a Self-Isolation Payment you must self-isolate

Please visit the NHS website for more details of the NHS Test and Trace self-isolation requirements for those:

  • testing positive and
  • those who have been in contact with someone who has tested positive and has now been told to self- isolate by NHS Test and Trace.