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Eastbourne taxi licensing consultation

We would like to hear from residents, private hire and Hackney Carriage drivers, operators and other stakeholders about our new draft taxi licensing guidance for Eastbourne.

The draft guidance introduces four broad objectives. These are to:

  • Ensure the safety and welfare of the public which is the overriding objective 
  • Encourage environmental sustainability
  • Ensure an efficient and effective hackney carriage and private hire provision
  • Monitor and improve standards of service in the trade

The full guidance is available to download at the end of this page and we have provided a summary of the key changes below.

A new emphasis on accessibility 

In response to requests from local residents, the guidance places a particular emphasis on equality and accessibility. It is proposed that all new Hackney Carriages will only be licensed if they are wheelchair accessible.

Drivers will be required to attend training sessions on disability awareness. Applicants will be required to pass the training before a licence can be issued.  

Introduction of ‘intended use’ for Hackney Carriages 

To ensure the council keeps local control over the Hackney Carriages it licenses, applicants will be asked which area they intend to operate in (intended use) for the purposes of fulfilling pre-booked journeys. Applicants will need to demonstrate that they will only take bookings predominantly within the borough.

Other changes in the new guidance

  • Any person found cheating on knowledge tests will be disqualified from the test and not be granted a licence for at least three years. This is a change as there currently isn’t a disqualification period. 
  • Awareness of Child Sexual Exploitation and Safeguarding will be incorporated into the knowledge test.
  • Vehicle engines must meet the European standards for diesel and petrol powered vehicles. 
  • Legislative changes in relation to the Right to Work.

How to respond

We have provided an online survey to help you structure your feedback:

Online survey

Alternatively you can send your comments in writing to Taxi Licensing, Eastbourne Borough Council, 1 Grove Road, Eastbourne, BN21 4TW.

Consultation closing date

This consultation will run from Tuesday 23 April to Tuesday 18 June 2019 at 5pm.

Alternative formats

To request this information in a different language or format such as Large Print or as an audio file please contact us. You can also contact us to request a paper copy of the survey and consultation information.