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Eastbourne taxi licensing consultation

This consultation has now closed

Between 23 April and 18 June 2019 we invited comments from residents, private hire and Hackney Carriage drivers, operators and other stakeholders about our new draft taxi licensing guidance for Eastbourne.

The draft guidance introduces four broad objectives. These are to:

  • Ensure the safety and welfare of the public which is the overriding objective 
  • Encourage environmental sustainability
  • Ensure an efficient and effective hackney carriage and private hire provision
  • Monitor and improve standards of service in the trade

The full guidance and consultation report are available to download at the end of this page.

Key findings

  • There was a high level of agreement for all four broad objectives of the guidance with over 90% of respondents agreeing or strongly agreeing with the proposals.
  • 70% of all respondents agreed that an ‘intended use’ policy is needed.
  • 60% of respondents agreed that newly licensed vehicles should be no older than five years. 32% of respondents disagreed with this proposal.
  • 56% of respondents agreed that 6 monthly VST (Vehicle Suitability Tests) tests should be undertaken. 39% of respondents disagreed with this proposal.
  • 36% of respondents said they felt there is no unmet demand in Eastbourne for wheelchair accessible vehicles with 30% believing that there is unmet demand. 70% of drivers felt there is no unmet demand whereas 40% of residents felt there was an unmet demand (with 42% of residents stating that they did not know).
  • 36% of respondents agreed that when Hackney carriage vehicles are replaced they should all be replaced with wheelchair accessible vehicles. 58% of respondents disagreed with this proposal. 83% of drivers disagreed with this proposal. 46% of respondents with a disability agreed with the proposal.

Next steps

This summary report will be considered at the Eastbourne Borough Council Licensing Committee in the Autumn 2019.