The BBC has created a guide to help those who have never used a computer or the internet before to understand and enjoy the benefits they offer.
The guide takes you step-by-step through the basics like using a mouse and a keyboard, through to searching the internet and sending emails.
How to use find things online
The internet is full of amazing resources and there is information on just about anything you need to know.
If you are unsure about the address of the website you wish to visit, you can use a search engine. The most common search engines are Google and Bing. Just type in some key words and hit ‘enter’.
Have fun and explore the internet!
Setting up an email account
Keep in contact with friends, family and others and set up an email account is easy and a helpful tool to have.
If you have broadband your supplier may be able to help.
Go to their websites and find "create new account/register" or similar. Create a memorable email address that you can use when applying for jobs or registering for social networks. The most common email addresses include your name (firstname.lastname@example.org). The different websites will require you to create a password (keep it safe, make it memorable and do not share with others).
Using social networks to communicate
The internet is full of networking tools that let you communicate with family and friends.
There are many varieties of Social Media, some examples are Facebook, Twitter, Instagram, as well as more communicative platforms such as WhatsApp and Skype.
If you have access to either a webcam for your PC/Laptop or your phone has a video/camera then you can download WhatsApp or Skype to ring friends and family abroad over the internet using video.
WhatsApp also allows you to instant message as does Facebook which allows you to privately message or post what you are up to as well as your daily thoughts. You can also do this via Twitter but you have a limitation on how much you can write on public text messages.
Within all Social Media platforms you will be able to find friends/family as well as companies/organisations such as your local council and your favourite celebrities/shows.
Be internet savvy
For more information visit Stay Safe Online.
Keeping children safe
Several websites have presented online safeguarding. For example Sky has an excellent website, including a parent's guide, to protect yourself and others in your household.