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Taxi operator licence

Operators are the people or companies who take the bookings. Operators sometimes have offices where a customer can go to book a journey, or they can be contacted by phone, email, website or through an app. A private hire vehicle can only be dispatched to a customer by a licensed private hire operator.

Operators are regulated under the Local Government (Miscellaneous Provisions) Act 1976.

To operate a Private Hire taxi company you may need to apply for planning permission to make sure that, if your business is run from home, it will not cause nuisance or obstruction to your neighbours.


Please download the list of fees below.


How to apply

Download and complete the forms below. To apply for an operator licence you will need to:

  • Undertake an basic Disclosure and Barring Service (DBS) check 
  • Provide professional character references
  • Provide proof of Planning Permission (if applicable)

We recommend that you read the guidance notes before you start your application.

If you have any questions about the application process please contact us.

Register of licences

We keep a public register of all licences issued and held within the Lewes district. Search online for details now.

Public register of licences and registrations

Eastbourne Borough Council's Licensing Committee have adopted new Guidance (see below).  This Guidance came into effect from 1st December 2019.  This Guidance had a phased implementation over a six month period from December 2019.


Please download the list of fees below.

How to apply

Apply by post

We are currently re-building our online applications. 

In the meantime, please apply for a taxi operator licence in the Eastbourne borough by post below. 

Download, complete and return the forms below to Eastbourne Borough Council, Town Hall, Grove Road, Eastbourne, BN21 4UG. You can pay for your application online.

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