Our online services will be unavailable from 3:30pm on Friday 03 February to 8am Monday 06 February: Read more...

Taxi operator licence

Operators are the people or companies who take the bookings. Operators sometimes have offices where a customer can go to book a journey, or they can be contacted by phone, email, website or through an app. A private hire vehicle can only be dispatched to a customer by a licensed private hire operator.

Operators are regulated under the Local Government (Miscellaneous Provisions) Act 1976.

To operate a Private Hire taxi company you may need to apply for planning permission to make sure that, if your business is run from home, it will not cause nuisance or obstruction to your neighbours.


You can download the list of fees below.

How to apply

Download and complete the forms below. To apply for an operator licence you will need to:

  • Undertake a basic Disclosure and Barring Service (DBS) check 
  • Provide professional character references
  • Provide proof of Planning Permission (if applicable)

We recommend that you read the guidance notes before you start your application.

If you have any questions about the application process please contact us.

Register of licences

You can search our public register of all licences and registrations issued and held within the Lewes district.

Accessibility disclaimer: we will soon be moving to online applications for this licence. We are providing the Microsoft Word and printable PDF forms above temporarily until the online service is ready. 

If you are unable to use the Word or PDF forms, you can ask us to send you the application form in another format

Eastbourne Borough Council's Licensing Committee have adopted new guidance (see below).  This guidance came into effect from 4 April 2022 and will have a phased implementation over a six month period from April 2022.


You can download the list of fees below.

How to apply

Apply online

You can apply and pay for a taxi operator licence in the Eastbourne borough online: 

Start now

You may also find useful: