Manage your account online
You can now view your account balance, instalment plan and payments online using our Self-Service portal.
Pay housing benefit overpayment to Eastbourne Borough Council online
Paying your housing benefit overpayment online is easy, secure and convenient. Make a payment to Eastbourne Borough Council:
Pay Eastbourne Borough Council
Pay housing benefit overpayment by telephone
Paying by telephone is convenient with our 24 hour automated payment line. Call 0800 288 8097. Calls to this number are free from a UK landline, but charges may apply from mobiles.
Pay housing benefit overpayment by electronic banking or standing order
Our bank account details for Eastbourne Borough Council are:
Sort code: 30-80-12
Please ensure you include your overpayment invoice number against the payment or standing order. If paying by standing order, please ensure you set up your arrangement to debit your bank account at least 5 banking days before your instalment is due to us.
Pay housing benefit overpayment by post
You can send payment to:
Cheques should be made payable to Eastbourne Borough Council. Please ensure that you quote your overpayment reference number on the reverse. Post dated cheques are not accepted.
Payments for housing benefit overpayment at your local shop by PayPoint
You can pay your housing benefit overpayment using your barcode found on your invoice at any outlet displaying the PayPoint logo, using cash only.
Pay a housing benefit overpayment at the Post Office
You can pay at any Post Office by cash.