Senior Housing Options Officer
Salary: £29,563 to £43,693
Hours: 37 hours per week
Location: Eastbourne Borough and Lewes District Councils
Contract: Permanent
DBS Check: Enhanced
Closing Date: 04/07/2025 at 12:00
Interviews: TBC
Are you interested in helping to resolve Rough Sleeping in Lewes and Eastbourne? Do you have experience in housing law, case work, multi-agency working? This role is for you!
We have an exciting opportunity to join our Housing Options & Wellbeing team specialising with rough sleepers. You will be part of a team that delivers best practice with the opportunity to shape services that we deliver. We are looking for a dynamic self-starter who shares our values of achieving excellent customer service and who has a solution focused outlook to reduce and prevent rough sleeping across the Lewes District and Eastbourne Borough.
As a Senior Housing Options Officer, you will play a pivotal role in a fast-paced environment, leading on homeless assessments and PHPs to offer support, advice and guidance to customers who are homeless or threatened with homelessness and who are or are at risk of rough sleeping. Your customers may have a range of multiple and complex needs; you will work closely within a multi-disciplinary team to identify support plans and suitable housing pathways.
You will work collaboratively with our newly formed team of key partner services from our Homelessness Prevention Hub in Eastbourne, and with the Rough Sleeping Prevention and Recovery Team at locations in Eastbourne and the Lewes District.
To be successful you will be a good communicator and able to build strong working relationships with internal and external partners both virtually and in person. You will also need an eye for detail, have good investigation, critical thinking and decision-making skills and be able to adapt and manage a demanding workload.
Knowledge and experience of housing options and homelessness is required. You must have the skills to deliver excellent customer service, experience of multi-agency working and a team around the person approach, effective joint working with partners and a focus on positive solutions.
In return you will be valued, supported and provided with an environment where you can foster ideas to develop the service and put the customer at the heart of what you do. You will be joining a positive working environment that values their members. You will have access to external and internal training and have the opportunity to further develop your expertise as you progress in your career.
How to apply
Please note, we do not accept CVs submitted without a fully completed online application form.
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