Garden waste collections in Eastbourne
The Eastbourne fortnightly garden waste collection service costs £52 per bin per year. You can only sign up for the service between 1st April and 31st December annually. You cannot request a new service between 1st January and 31st March.
Garden waste service renewal period - now closed
Eastbourne residents garden waste service renewal was due from 1st January to 28th February 2019 only. This is now closed and you can no longer renew the service. If you did not renew during this period, the service would have been cancelled from 31st March 2019. You need to re-apply if you would like this service again.
We collect garden waste fortnightly. There are no collections for two weeks over the Christmas period.
Frequently asked questions
Why have you started to charge for this service?
We have had to make this change to protect essential front line services in the face of reductions to the council’s funding from central government. By becoming a paid service it means that in the future only customers of the service fund it, rather than it being funded by council tax.
Can I have more than one garden waste bin?
Yes you can, however please note the cost per bin is £52.
Can I share a garden waste bin with a neighbour?
Yes you can, though the bin would need to be registered to a single property.
What happens if my garden waste bin goes missing?
Please report this to us using the form above (Start now) and we will arrange a replacement bin as soon as we can.
How will you know I have paid for the service?
We will send you a permit to stick on your garden waste bin. This will include your address and not your name. Please follow the instructions on the back of the sticker to affix it to your bin. The sticker needs to be clearly visible to be sure that the collection teams will see it and empty the bin.
When you renew the service we will send you a new permit, which is a different colour for next year's service. Please remember to remove the old permit and replace it with the new one.
What happens if I move home?
If you move to a different part of Eastbourne please take your bin with you and let us know so we can update your records to make sure your collections continue. If you move house and are unable to take your garden waste bin(s) with you, then we will move them for £15. If you move out of Eastbourne we are unable to offer a refund.
Can I pay monthly?
No. We are only able to accept payment for the full annual fee of £52 per bin.
Can I join the service part way through the year?
The service runs from 1 April until 31 March each year. You can join at any time during the calendar year but the full charge of £52 will apply. You will then need to renew again to receive the service from 1 April each year. Renewals for the following years’ service must be paid for in advance, which must be done between 1 January and 28 February only. For example if you join in November 2019 you pay £52 until end of March 2020 and will then be required to renew by the end of February 2020 to continue to receive the service from April 2020.
Can I request an assisted collection for my garden waste?
You can request an assisted collection at any time here:
What can I put in my garden waste bin?
We can collect loose organic waste such as:
- Grass cuttings
- Wood chippings
- Hedge trimmings
- Plant and flower cuttings
- Branches (up to 10cm/4" diameter)
- Small vegetarian domestic pet bedding (straw, sawdust and hay only)
What can't go in my garden waste bin?
- Food waste
- Plastics, such as plant pots and bags
- Soil, turf and rubble
- Cat litter and dog waste
- Treated or painted wood
- Japanese knotweed
- Put your bin at the boundary of your property by 7am on your collection day
- Report a missed collection by 5pm the following working day
- All garden waste should be put into your brown bin loose, without plastic bags or sacks
- If crews are unable to gain access due to road works, parked cars or adverse weather, they will try to return as soon as possible. Please leave your bin out until it is emptied.
- During periods of extreme weather, please check our website for updates on your collections.
What should I do if I don't want to take up the paid service?
If you currently receive garden waste collections and you don’t want to receive the service after April 2019 you do not need to do anything. We will take your garden waste bin away as soon as we can once your permit has expired. There is no need to contact us. Please note, your bin must be empty for us to take it away.
If you do not want to sign up for the service now but would like us to add you to our garden waste mailing list please sign up to our ‘Keep Me Posted’ service:
Keep me posted