Changes for 2021/22
The way we manage your subscription will be changing for the collection year starting 1 April 2021.
We have introduced an annual permit scheme where you will be sent a unique permit in the form of a sticker once your payment has been made. This sticker will also have your collection dates printed on it and will replace the calendars previously posted to you by the council.
It is really important to place your unique sticker permit on the front of your bin as this will show the collection crew you are a fully paid up member of the service for 2021/22. If you pay for more than one bin you will be given a permit for each bin.
Bins without permits will not be collected.
Please look out for your new permit sticker once you have renewed or joined this service for 2021/22.
Garden waste collections in Lewes district
The service runs from April each year to the following March, and costs £70 for the year. You will need to renew your subscription each year in order to continue collections.
Members of the scheme receive:
- a free 240 litre garden waste recycling bin
- fortnightly collections until the following March (there are no collections over the two week Christmas period)
- a permit sticker for each bin
- the option to renew the service before April each year
We will usually deliver your bin within four weeks of processing your sign-up, but please bear with us as deliveries are delayed at the moment.
Garden waste renewals
Residents who currently receive garden waste collections will be able to renew their subscription online from 6th January 2021 until 31 March 2021. You will receive a permit sticker for each garden waste bin you renew. To guarantee no interruption in service, please renew by Friday 19 March 2021 to allow permits to arrive in time for 1 April start date.
If you do not renew before 31 March, your service will stop and you will have to start a new service. Permits may take up to 10 working days to arrive.
We collect garden waste fortnightly. Your collection dates are printed on your permit for convenience.
Frequently asked questions
What if I can't fit all my garden waste in one bin?
If you generate more garden waste than you can fit in one bin, you can now have an additional bin emptied every fortnight for half price. Whether you're new to the service or you're already signed up, you can add an extra bin for just £35 using the online form at the top of this page.
What if I don't produce that much garden waste every fortnight?
If you can’t fill a 240 litre wheelie bin every two weeks, you could share the service with a neighbour, and share the cost with them too. You and your neighbour can fill your garden waste bin and leave it out for collection as normal.
How will you know I have paid for the service?
We will send you a permit to stick on your garden waste bin. This will include your address but not your name. Please follow the instructions on the back of the sticker to affix it to your bin. The sticker needs to be clearly visible to be sure that the collection teams will see it and empty the bin.
When you renew the service we will send you a new permit, which is a different colour for next year's service. Please remember to remove the old permit and replace it with the new one.
When will I get my permit sticker?
If you renew your service between 6 January and 1 March, your permit should arrive by mid-March. If you order after this, please allow 10 working for your permit to arrive before contacting us.
Can I join the service part way through the year?
The service runs from 1 April until 31 March each year. You can join at any time during the calendar year but the full charge of £70 will apply. You will then need to renew again to receive the service from 1 April each year. Renewals for the following years’ service must be paid for in advance, which must be done between 06 January and 31 March. For example if you join in November 2020 you pay £70 until end of March 2020 and will then be required to renew by the end of March 2021 to continue to receive the service from April 2021
What goes in garden waste bins?
Yes please - we accept in your brown lidded garden waste bin:
- Grass cuttings, leaves and hedge trimmings
- Shrubs, plants and flowers
- Brush wood (up to 10cm/4" diameter)
- House plants
No thanks - we do not accept in your brown lidded garden waste bin:
- Food waste
- Packaging waste
- Plastic bags
- Boulders, bricks, concrete, tiles and ceramics
- Wire, metal and textiles
- Treated and painted wood
- Japanese knotweed
- Put your bin at the boundary of your property by 6am on your collection day
- All garden waste should be put into your bin loose, without plastic bags or sacks
- If crews are unable to gain access due to road works, parked cars or adverse weather, they will try to return as soon as possible. Please leave your bin out until it is emptied
- During periods of extreme weather, please check our website for updates on your collections