Payment delay: Lewes district residents expecting a Housing Benefit payment today (6th July) will now receive it tomorrow (7th July). We apologise for any inconvenience.


Coronavirus: Read the latest updates if you need help, advice or information from the councils on Coronavirus (COVID-19).

Contact us form

Best times to contact us


Many services are available online. This is often the quickest way for you to get in touch with us using the form above. You can do this 24 hours a day, 7 days a week and it allows us to process your request faster.


Our phones are very busy. To try and help you get through to us as quickly as possible, here is a list of our quietest times:

Monday: 8.30 – 9.00 and 3.30 – 5.00
Tuesday: 8.30 – 11.30 and 2.30 – 5.00
Wednesday: 8.30 – 11.30 and 2.30 – 5.00
Thursday: 8.30 – 9.00 and 3.30 – 5.00
Friday: 8.30 – 9.00 and 2.30 – 5.00

To contact Lewes District Council's Customer First team:

01273 471600  

To contact Eastbourne Borough Council's Customer First team:

01323 410000