Energy Rebate Scheme

The Energy Rebate Scheme is a government scheme being administered by local authorities to support eligible households with paying their energy bills. 

The scheme it is split into two parts:

  • one part is for properties in Council Tax bands A to D 
  • the other for properties in Council Tax bands E to H 

All eligible households within bands A to D will receive a one-off payment of £150. This will not need to be repaid.

Download the Government leaflet about the scheme [pdf, 115kb]

Who is eligible for the £150 payment?

To be eligible for the £150 payment you need to meet the following criteria on the 1st April 2022.

Your property will need to be in Council Tax band A, B, C or D.

It will need to be someone’s sole or main residence.

There is a charge against the property, or 

  • it is fully occupied by students
  • it is fully occupied by people under the age of 18
  • it is occupied solely by people who are severely mentally impaired 
  • It is an annex and lived in by the elderly or disabled relatives of those living in the rest of the property.

This also includes any households who occupy a band A to D property and are  in receipt of full Council Tax Reduction.

Who is not eligible for the £150 payment?

Properties that on the 1st April 2022 are either unoccupied, do not have a permanent residence or are second homes will not be eligible for the rebate.

I pay my Council Tax by direct debit - how do I apply for my payment?

If you are eligible and currently pay you Council Tax by direct debit you will not need to make an application for the payment. The £150 will be paid into the same bank account used to pay your Council Tax. The exception to this is where the name on the bank account details according to our records does not match to the person or persons, we have liable to pay the Council Tax.

If the name on the bank account does not match the liable party name you will need to confirm that the bank account is correct. We will write to you with details on how to do this.

Pay your Council Tax by Direct Debit

I pay my Council Tax in a way other than direct debit - how do I apply for my payment?

If you do not pay your Council Tax by direct debit, then you will need to make an application to receive the £150. We will write to you with details on how to do this. The letter will include a unique code that you will need to make the application. The letter will include a link to the website www.grantapproval.co.uk/residents. As part of the process you will need to provide us with information to allow us to confirm that you are the person liable to pay the Council Tax. Please do not try and make an application until you have received this letter.

Apply at GrantApproval.co.uk

How will the Council contact me?

If we need to contact you in regards to the Energy Rebate Scheme we will only do this via letter or email. We will not phone you. The email may come from directly from an officer in the council or via our online portal Ascendant Solutions. 

Example of the letters we are sending

My property is not currently in bands A – D but I have asked for it to be revalued. Can I still apply?

If you had asked for your property banding to be reviewed by the Valuation Office Agency (VOA) before the 3rd February 2022 and it is subsequently changed to a band A to D you will be able to apply. We will contact you with details once we have received confirmation from the VOA.

If you asked for your property banding to be looked at on or after the 3rd February then, even if your property is moved to a band A to D, you will not be eligible to receive the payment.

There are more than one of us who share the bills can we each get the £150 payment?

Only one  payment of £150 can be paid per property. Where the Council Tax is paid by direct debit the £150 will be paid to the account that is used to pay the Council Tax. Where the Council Tax is not paid via direct debit, customers will need to decide who is going to apply. The system will only allow one application per property and we will pay whoever applies for the property as long as they are one of the liable parties. 

When will I receive my payment?

Most customers who pay via direct debit will now have received their payment. We have had to write to a small number of direct debit payers asking them to confirm their details. This is because there was a mismatch between the name on the bank details and the person(s) whom we have liable to pay Council Tax.

We have now also started contacting those customers who pay via a different method. These letters are being sent out in batches over the coming weeks. The letter gives full details on the steps you need to take to provide us with your bank details. Once this information is provided we will look to make payments within 5 working days. 

My property is in band E to H can I get any help?

There will be a discretionary scheme for those households who occupy a band E to H property. This scheme will have limited funding and we are currently working with other authorities in East Sussex to design a countywide scheme. Once the eligibility criteria has been established, we will update this web page with the details of who may be eligible and how they should apply.