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Tenant news, events and reports

Homes First is celebrating 100 years of Dr Addison and council housing. You can download your copy of our booklet -  Homes First celebrates 100 years of council housing (PDF) [4MB]  

Tenants' Open Voice

Our residents' newsletter, letting you know what is going on in your community.

You can download your copy from below.

Downloads
Tenants' Open Voice - Issue 1 Autumn 2020 (PDF) [2MB]
Tenants' Open Voice - Issue 2 Spring 2021 (PDF) [4MB]
Tenants' Open Voice - Issue 3 July 2021 (PDF) [10MB]
Tenants' Open Voice - Issue 4 December 2021 (PDF) [5MB]
Tenants' Open Voice - Issue 5 April 2022 (PDF) [7MB]
Tenants' Open Voice - Issue 6 Autumn 2022 (PDF) [4MB]
Tenants' Open Voice - Issue 7 February 2023 (PDF) [4MB]
Tenants' Open Voice - Issue 8 June 2023 (PDF) [2MB]
Tenants' Open Voice - Issue 9 December 2023 (PDF) [4MB]
Tenants' Open Voice - Issue 10 March 2024 (PDF) [3MB]

 

 

Customer advice

Our customer advisors can give you advice about difficulty paying your rent or mortgage, your rights as a tenant or owner. Or if you need to find somewhere to live or are facing problems maintaining your home.

With our webchat service, you can avoid the call queues in our busiest periods.

Webchat is a fast and easy way to contact the Councils for assistance and to get the information you need.

Operators are available between 8.30am and 5pm, Monday - Friday and will be able to assist with quick-queries or signpost you to webpages with the information you need.

Between these times, you can access our webchat service from any page on the website; just click on the 'Ask ELLIS' tab at the right of the page to start a chat with an Advisor. You will need an email address, but you don't need to sign up for an account.

You can even request a copy of the chat transcript be sent to you, so that you can easily refer to any instructions or information you are given.

Other reports and assessments

Downloads
Homes First Tenant Involvement Impact Assessment 2022-23 (PDF) [2MB]
Homes First Tenant Involvement Impact Assessment 2021-22 (PDF) [6MB]
Homes First Tenant Involvement Impact Assessment 2020-21 (PDF) [2MB]
Community Living Well - Cost of Living Guide 2023 (PDF) [1MB]
Complaints Handling Code Self-assessment 2022 (PDF) [321KB]
Complaints Handling Code Self-assessment 2020 (PDF) [89KB]
Scrutiny report - voids and allocations (PDF) [578KB]
Service Improvement Plan for remaining recommendations (PDF) [165KB]

 

 

Lewes district tenants

Lewes District Council tenants annual report

We send our annual report to you every October. The report tells you how we work with you to improve our housing service.

Downloads
Lewes District Council Tenants Annual Report 2015-16 (PDF) [2MB]
Lewes District Council Tenants Annual Report 2016-17 (PDF) [2MB]
Lewes District Council Tenants Annual Report 2017-18 (PDF) [3MB]
Lewes District Council Tenants Annual Report 2018-19 (PDF) [1MB]
Lewes District Council Tenants Annual Report 2019-20 (PDF) [2MB]
Lewes District Council Tenants Annual Report 2020-21 (PDF) [5MB]
Lewes District Council Tenants Annual Report 2021-22 (PDF) [4MB]
Lewes District Council Tenants Annual Report 2022-23 (PDF) [952KB]

 

 

Tenants' Voice Lewes

Tenants Organisation of Lewes District produces Tenants' Voice newsletter three times a year. Tenants' Voice gives you up to date housing news from a tenant's viewpoint. It is posted to all tenants, except those with email, who are sent a link to the latest version.

If you would like to submit an article into Tenants' Voice, please get in touch with tenant.participation@lewes-eastbourne.gov.uk.

Downloads
Tenants' Voice - Winter 2019 for tenants of Lewes District (PDF) [1MB]
Tenants' Voice - Summer 2019 for tenants of Lewes district (PDF) [2MB]
Tenants' Voice - Spring 2019 for tenants of Lewes district (PDF) [2MB]
Tenants' Voice - Winter 2018 for tenants of Lewes District (PDF) [1MB]
Tenants' Voice - Summer 2018 for tenants of Lewes District (PDF) [2MB]
Tenants' Voice - Spring 2018 for tenants of Lewes District (PDF) [955KB]
Tenants' Voice - Winter 2017 for tenants of Lewes District (PDF) [2MB]

 

 

Tenant Resident Association and estate newsletters

Downloads
De Montfort Estate Newsletter October 2021 (PDF) [644KB]
De Montfort Estate Newsletter January 2022 (PDF) [5MB]
Landport Residents Association Newsletter Spring 2021 (PDF) [723KB]
Landport Residents Association Newsletter Summer 2021 (PDF) [1MB]
Landport Residents Association Newsletter Autumn 2021 (PDF) [1MB]
Landport Residents Association Newsletter New Year 2022 (PDF) [2MB]
Landport Residents Association Newsletter Spring 2022 (PDF) [1MB]
Landport Residents Association Newsletter Autumn 2022 (PDF) [947KB]
Landport Residents Association Newsletter Spring 2023 (PDF) [894KB]

 

 

Eastbourne tenants