Complaints procedure - 287
| Data type | Value |
|---|---|
| Unique ID | 287 |
| Function Level 1 | Administration and Government |
| Function Level 2 | Complaints and compliments |
| Service ID | 353 |
| Service Name | Complaints procedure |
| Records Description | All records relating to complaints about services dealt with as business as usual |
| Contains special information? | No |
| Contains personal information? | Yes |
| Impact Level | Official |
| Legal or business requirement? | No |
| Legislation Name | |
| Legislation URL | |
| Retain permanently? | No |
| Start Event | Year records created |
| Retention Period Years | 3 |
| Retention Period Months | 0 |
| Retain Until | |
| Retention URI | http://id.esd.org.uk/retention/287 |
| Legal basis for processing | (c) Legal obligation |
| Legal basis for processing special | |
| Notes | |
| Added | 2013-01-09 |
| Updated | 2018-03-31 |
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Last modified on 30 June 2025