Advisor - Income Maximisation and Welfare
Salary: £26,394 to £27, 685
Hours: 37 hours per week
Location: Eastbourne Borough and Lewes District Councils
Contract: Permanent
DBS Check: Basic
Closing Date: 22/06/2026 at 12:00
Interviews: TBC
Are you passionate about providing excellent customer service and ensuring the best possible outcome is delivered? Are you a good team player? Do you have a willingness to learn? If so, we would like to hear from you.
An exciting opportunity has arisen within our Income Maximisation and Welfare team where we are looking to fill roles within our department, focusing on:
Income (Council Tax/Business Rates) and Rents.
Be a part of our thriving Income Maximisation & Welfare team where you will be part of a dynamic and supportive team that values your contributions and fosters professional growth.
You will Interact with customers across multiple channels to process customer requests and queries, deliver core processes efficiently and effectively and provide a continuously improving service to our customers.
The successful candidate will have current or recent experience in a customer service environment and have a good level of IT competency.
How to apply
Please note, we do not accept CVs submitted without a fully completed online application form.