Customer Advisor - Repairs
Salary: £26,394 - £33,133
Hours: 37 hours per week
Location: Eastbourne Borough and Lewes District Councils
Contract: 12 month fixed term contract
DBS Check: No
Closing Date: 26/06/2026 at 12:00
Launched in Spring 2018, Homes First amalgamates Lewes District Council's in house management of social housing with Eastbourne Borough Council's arm's length management organisation (ALMO) Eastbourne Homes Ltd. Homes First manages a combined property portfolio of over 8,500 homes and will invest almost £20M per annum in maintenance, service contracts, major repairs and improvements. Homes First has a varied property portfolio from rural individual properties to flats in busy town centres Our service is also growing as the Councils' new investment companies develop new housing covering a range of different tenures and accommodation types.
Customer Services Advisor (Repairs)
This role is all about empathy and taking personal ownership and responsibility for helping our tenants and leaseholders. Excellent communication skills and good IT skills required. Some knowledge of building construction would be helpful, but a willingness to learn and help people is more important.
This post is full time office based located in Eastbourne Town Hall.
How to apply
Please note, we do not accept CVs submitted without a fully completed online application form.
