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Report a missed bin collection

Bins and containers must have been placed on your property boundary by 6am on your collection day to be considered as a missed collection. You can report a missed collection online below

After reporting a missed bin, you can track the report's status onlineat any time.

  • Missed collections must be reported on the same day, or the day after the collection was missed. If you report a missed collection after this time, your rubbish will be cleared on the next collection round. 
  • You can take uncollected household waste to your local  household waste recycling site.
  • If you are unsure when your collection day is, you can look it up online
  • If you are struggling to get your bin out due to illness, injury or other difficulties, you can request an  assisted collection service
  • If you are reporting a missed sharps collection in Eastbourne, you need to request a new collection time

Data Protection

For information and your rights on how the councils use your personal information, please visit our privacy notice.