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Accessibility statement for Lewes District and Eastbourne Borough Councils website

This accessibility statement applies to the Lewes District and Eastbourne Borough Councils website.

This website is run by Lewes District Council and Eastbourne Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to do the following using BrowseAloud free software:

  • read the page out loud or read selected text 
  • get written and spoken translations in multiple languages
  • convert selected text into an MP3
  • block distractions on screen with a tinted mask
  • enlarge text and read it aloud
  • remove clutter and display only the main text
  • customise options to suit your individual needs or preferences

You should be able to zoom in up to 400% without problems. We have also made the website text as simple as possible to understand.

Most of our Councillor and Committee webpages and documents are managed through the Civica Modern.Gov platform. Their PDF accessibility statement is on their Committees webpage.

Our Report It app is on the Love Clean Streets platform managed by bbits. On the app, to find their accessibility statement:

  • Tap on My Profile
  • Then select the view our full privacy notice link
  • Scroll down to the footer
  • Tap on their Accessibility statement link

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • The Lewes District Local Plan 2003 pages and maps have pop-ups and a few broken links as they were developed by third parties and are subject to copyright
  • We include YouTube player and Twitter feeds that can cause accessibility issues
  • Some of our older PDF documents are not fully accessible to screen reader software
  • Some PDFs have been created from Tiff images, so cannot be made fully accessible
  • Live video streams do not have captions
  • Our pages do not have skip navigation on them as the top navigation content is small and the main content is reached quickly
  • When using a browser, the third-party Lewes Planning Public Access website scrolls in both directions when you zoom in. On some mobile browsers you may not be able to zoom. However, you can amend your accessibility settings to be able to zoom.

Find out how to get information on this website in a different format like other languages, large type, Braille or audio from our alternative formats and languages page.

You can get alternatives to non-accessible content by:

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please fill in our report a website fault form. This will be sent to the Digital Services Team.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

The best way to contact us is online, using our contact us form. This also provides details of our quietest phone times.

Details of our office locations and how to find us.

Lewes District Council and Eastbourne Borough Council are committed to making their website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • The Lewes District Local Plan 2003 pages and maps have pop-ups and a few broken links as they were developed by third parties and are subject to copyright
  • We include YouTube player and Twitter feeds that can cause accessibility issues
  • Some of our older PDF documents are untagged, have no bookmarks or title as they were provided by third parties or are security protected
  • Some PDFs have been created from Tiff images, so cannot be made fully accessible
  • Our pages do not have skip navigation on them as the top navigation content is small and the main content is reached quickly

Disproportionate burden

Navigation and accessing information

Our documents are within tables where HTML is used to format content in presentational attributes instead of css styling. This fails WCAG 2.1 success criterion 1.3.1 (information and relationships).

We have assessed the cost of fixing this issue. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the Content Management System (CMS) is up for renewal.

PDFs on our third party planning systems

Our third party planning systems produce inaccessible image PDFs - for example, delegated officer reports, which do not have tags, titles or language specified.

We have assessed that to fix this issue would require a complete overhaul of the systems requiring considerable work, resource and cost. We believe that doing so now would be a  disproportionate burden within the meaning of the accessibility regulations. 

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. We plan to fix these by adding tags and specifying their language.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Our website is checked by SiteImprove for Level A, AA and AAA standards of the WCAG 2.1. We continue to monitor issues that arise using their live report for our website. We aim to fix them as soon as we are able to.

We also subscribe to Socitm Better Connected. They use Silktide to test local authority sites for accessibility according to The EU Directive on accessibility of public websites and mobile applications. Our results are published on the Socitm Better Connected website.

We continue to fix issues as they arise from the live SiteImprove report for our website.

This statement was prepared on 23 March 2020. It was last reviewed on 23 June 2021.