We are sorry something has gone wrong; we would like to help put it right.
You might be able to resolve the issue by reporting the problem using the following links:
If the issue you wish to report is not listed above you may find it on our Report a Problem page
Appealing service outcomes or decisions
Sometimes we need to make decisions as a Local Authority that individual residents or businesses may not agree with. Ordinarily these should not be dealt with through the complaints procedure, but as appeals.
I would like to appeal my:
Complaining about a councillor
If you feel it is necessary, you can complain about the conduct of a councillor online.
If your complaint is about poor service standards, repeat service failures, equality breaches, or the conduct of staff or contractors you can report it using our online complaints form.
For further information about how we handle complaints, download our Complaints Procedure below.
For information on how the councils use your personal information in relation to your complaint and for your rights please go to our privacy notice page.