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Help with the rising costs of living

Find out what support is available from central government, the councils and our partners

Contact us

You can report an issue, make an application, a payment or a request online below without needing to contact us by phone or in person.

You can also 'ask ELLIS' - our intelligent chatbot - a 24-hour service available on every page of our website.

Changes to our Council Tax, Housing Benefits, and Business Rates systems from 17 October

From Tuesday 17 October, our Revenues and Benefits systems will be offline for 6-8 weeks as we transition onto a new system. Our services will continue during this time but you may need to do some things differently.

Read our FAQs, which explain what to do in relation to Council Tax, Housing Benefits, and Business Rates queries or applications during this time.

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