Contact us
You can report an issue, make an application, a payment or a request online below without needing to contact us by phone or in person.
You can also 'ask ELLIS' - our intelligent chatbot - a 24-hour service available on every page of our website.
Changes to our Council Tax, Housing Benefits, and Business Rates systems from 17 October
From Tuesday 17 October, our Revenues and Benefits systems will be offline for 6-8 weeks as we transition onto a new system. Our services will continue during this time but you may need to do some things differently.
Read our FAQs, which explain what to do in relation to Council Tax, Housing Benefits, and Business Rates queries or applications during this time.
Animals and pets
- Apply for an animal welfare licence
- Report dog fouling
- Report a dead animal in the Lewes district
- Report a dead animal in Eastbourne
- Book a pest control service - service suspended
- Report an issue with a dog bin
- Report lost and found dogs
- Report an issue with a dog
Anti-social behaviour
- Report a noise nuisance
- Report graffiti or vandalism
- Report fly-tipping or dumped rubbish
- Report litter, leaves or weeds on the street
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report a bonfire
- Report a smell or odour issue
- Report damage to playground equipment
Benefits and grants
- Apply for housing benefit or Council Tax reduction
- Apply for a Discretionary Housing Payment
- Let us know about a change in your circumstances
- Apply for a homeowner grant or loan
- Benefit calculator- how much am I entitled to?
- Report benefit fraud
Bins, waste and recycling
- Report a missed collection
- Track the status of your missed bin report
- Report a lost, stolen or damaged bin
- Sign up for a garden waste collection service
- Find your collection day
- Order a replacement bin
- Request an assisted collection
- Bulky waste collections
- Request or change a clinical waste collection
- Request or change a sharps collection
- Report fly tipping or dumped rubbish
- Report a problem with a public litter bin
- What can I put in my bin?
- Recycling points and bring sites
- Disposing of hazardous waste (like batteries, electrical, asbestos)
- Request help for a volunteer litter pick
Business rates
- Pay business rates
- Notify us of a new business
- Notify us of leaving a business property
- Relief and unoccupied properties
Committees
- Calendar of meetings
- Attending and speaking at public meetings
- Agendas and minutes of committee meetings
- Who are my ward councillors?
Council Tax
- Pay your Council Tax
- Difficulty paying your Council Tax?
- Set up a direct debit
- Tell us you are moving
- Tenants moving in or out
- Apply for a single person discount
- Apply for a Council Tax discount or exemption
- Check your Council Tax band
- Notify us of a change in circumstances
Councillors
- Who are my ward councillors?
- Who is the mayor of Eastbourne?
- Who is the chair of Lewes district?
- Who is my MP?
- Make a complaint against a councillor
Crematorium and cemeteries
- Contact the bereavement service
- How to register a death
- Arrange a funeral
- Information about the crematorium
Compliments and complaints
Elections and voting
- Register to vote
- Upcoming elections
- Election results
- New Voter ID Requirements from May 2023
- All election and voting pages
Freedom of information
- Make a freedom of information request
- Information on making a freedom of information request
- How we manage our business and finances
- Open data
Green spaces, parks and allotments
- Apply for an allotment
- Report an abandoned vehicle
- Report fly tipping or dumped rubbish
- Report graffiti and vandalism
- Report litter
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report an issue with a public litter bin
- Report dog fouling
- Report a problem with a dog bin
- Find, or report a problem with public toilets
- Report damage to playground equipment
Housing and council tenants
- Pay your rent
- Apply for housing
- How to claim Housing Benefit or Council Tax Reduction
- Apply for a garage
- Report or request a repair to be made
- Request permission to alter property
- Apply for Discretionary Housing Payment
- Apply for the Right to Buy scheme
- Private sector housing loans and grants
- Report a private housing problem - read this guidance first
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report damage to playground equipment
Jobs
Licences and registrations
- Apply for or renew a taxi driver licence
- Apply for or renew a taxi vehicle licence
- Apply for or renew a taxi operator licence
- Apply for or renew a personal licence
- Designated premises supervisor
- Apply for or renew a premises licence
- Apply for a temporary event notice
- Apply for or renew an animal welfare licence
- Register a food business
- All other licences and registrations
Make a payment
- Pay your Council Tax
- Repay a housing benefit overpayment
- Pay your rent
- Pay a parking fine
- Pay a fixed penalty notice
- Pay a general invoice
- Pay a planning fee
- Pay a licensing fee
- Pay your Eastbourne BID invoice
Planning and building control
- Building control charges
- Find planning applications
- Comment on a planning application
- Apply for pre-application planning advice
- Apply for planning permission
- Apply for building regulations
- Do I need planning permission?
- Report a planning breach
- Report unauthorised work on protected trees
- Search local land charges
Planning policy
- Emerging Lewes Local Plan 2021
- Eastbourne Local Plan 2019-2039
- Community Infrastructure Levy (CIL)
- All planning policy
Pollution
Seafront and harbour
- Find tide times
- Apply for a beach hut
- Find, or report a problem with public toilets
- Report damage to playground equipment
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report litter, leaves or weeds on the street
Streets and parking
- Pay a parking fine
- Find car parks in Eastbourne and Lewes district
- Find, or report a problem with public toilets
- Report a pothole to East Sussex Highways
- Report a street light issue
- Report an abandoned vehicle
- Report litter, leaves or weeds on the street
- Report graffiti and vandalism
- Report a dog bin issue
- Report a dead animal in the Lewes district
- Report a dead animal in Eastbourne
- Report a dangerous building or structure
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report overgrown hedges and vegetation in the Lewes district
- Report overgrown hedges and vegetation in Eastbourne
- Report untidy flower beds in the Lewes district
- Report untidy flower beds in Eastbourne
- Report damage to playground equipment
You may also find useful:
- A-Z of key services
- Keep in touch
- Council offices
- Information in alternative formats and languages
- About ELLIS - your intelligent chatbot
- Sign in or register for My Account
- If you are new to using websites and would like tips on using the internet, read our Help to get online page